Peppertree Hill Group has a large range of accommodation in the Mudgee region to suit everyone. If your preferred dates are not available here, why not try one of our other properties?
The Laneway. Our website address is: https://thelanewaymudgee.com.au
If you contact us then we collect information from you in order to be able to respond to your enquiry.
If you make a booking then we collect information from you in order to be able to provide you with the service you requested. This includes your name, address, room choice, stay dates and payment details.
We retain logs of activity on our infrastructure including website traffic. This is used to gain an understanding our our customers and improve our offerings (“analytics”) as well as for security and regulatory requirements.
Our booking engine is a 3rd party service embedded in our website.
The information submitted for a booking is shared with our booking engine provider “the Booking Button” and our channel partner “Siteminder”. Additionally your personal data may be contained within backups of our property management system “Guestpoint” and held in secure cloud backup systems in AWS. You should consult their privacy policies for details on how your information is handled.
All web traffic is restricted to encrypted protocols (https). Our systems run anti-virus and are audited regularly. Access to our systems is controlled by strong password policies to nominated personnel only.
If you submit any information to us we keep that information indefinitely.
You can request for a copy of any of your personal data that we hold. You can request we erase any personal data we hold about you. Note that we are obliged to keep some data for administrative, legal, regulatory or security purposes.